Terms of use

1. Operator and scope

This website is published under the working name Helmwize. The legal operator, registration number and business address are not yet confirmed. Helmwize is a working name, not a confirmed incorporated company. The public domain for this site is not yet confirmed. A general contact address is not yet published. These terms apply to the public website, its informational material and its illustrative demonstrations.

This is a business-information website. It is not an operational maritime system, a marketplace or an online checkout. A separate written agreement is required for consultancy, assessments, pilots, software access, integration, implementation or managed services. Website access and an enquiry do not themselves establish a client, advisory, agency, fiduciary or professional-services relationship.

Please read these terms before using the site. Where a feature requires contractual agreement, the applicable terms will be presented for affirmative acceptance before that feature is activated. Mandatory legal rights apply whether or not a contract is formed.

2. Permitted use

You may browse the site and download materials expressly offered for download for lawful internal business evaluation. Preserve relevant copyright, licence and attribution notices. This limited permission does not transfer intellectual property or permit resale, republication of substantial parts, impersonation or misleading association with us. Uses expressly permitted by applicable law remain permitted.

Do not interfere with the website, circumvent access restrictions, introduce malicious code, attempt unauthorised access, extract other people's information or use our materials deceptively. The Acceptable Use Policy provides additional detail.

3. Information and demonstrations

We take reasonable care in preparing the website, but information can be incomplete, out of date or inaccurate. Statements about an industry, law, technology, integration or market are general information, not a representation that they apply to your circumstances.

Demonstrations, scenarios, example records, workflow outputs, diagrams, animations and AI-generated imagery are illustrative unless expressly identified otherwise. Illustrative figures are not customer results, measured savings, current market quotations or promised outcomes. A displayed approval, email draft, vessel movement or integration does not mean an action has occurred or that a live system is connected.

Features described as proposed, under development or subject to assessment are not commitments to deliver them. Confirm scope, availability, dependencies and acceptance criteria in a written agreement before relying on a capability for a purchase or project.

4. No operational or professional reliance

Do not use this website or its demonstrations to navigate a vessel, plan a safety-critical manoeuvre, control machinery, approve payments, submit a regulatory filing, determine seaworthiness, make a crewing decision or respond to an emergency. The website is not a substitute for official charts, authoritative notices, verified operational data, qualified professionals or approved procedures.

Nothing here is legal, tax, financial, insurance, classification, surveying, engineering certification or other regulated professional advice. Check important matters with an appropriately qualified adviser and the relevant authority. The AI and Maritime Use Disclaimer forms part of the website's explanatory notices.

5. Enquiries and information you supply

The public enquiry form posts to /api/lead. Until a lead destination is configured, the server refuses the request and nothing is sent. The page will not claim that a message was received unless transport is confirmed. If a destination is later approved, the Privacy Notice at the same route will describe that collection before you should treat a submission as received.

Do not send credentials, payment-card details, identification documents, crew medical or payroll records, live vessel-security information, privileged material, export-restricted technical data or confidential third-party documents through a public enquiry channel. Arrange a suitable agreement and approved secure transfer method first.

You remain responsible for having authority to share material you send. You retain your rights in it. We may use voluntarily supplied enquiry information only to handle the enquiry and for other purposes lawfully disclosed in the Privacy Notice. We do not acquire a general right to publish it or train models on it. An enquiry does not itself create an NDA; obligations imposed by law or an existing agreement are unaffected.

6. Third-party references and links

References to vendors, classification societies, regulators, ports, customers or technologies do not imply endorsement, certification, partnership or a working integration unless expressly and accurately stated. Other sites have their own terms and privacy practices. We do not control their content or availability. This statement does not exclude responsibilities we cannot lawfully exclude for our own selection, statements or processing.

7. Availability, changes and security

We may correct, update, suspend or withdraw free website content or demonstrations. We do not promise uninterrupted availability, particular browser compatibility or that all errors will be corrected. Use appropriate device and browser protections. Do not rely on the website to hold the only copy of any information.

Security measures reduce risk but cannot eliminate it. A security limitation does not waive our applicable duties to protect personal data or deal with incidents. Service levels for contracted services must be stated separately.

8. Warranties

Subject to clause 9 and to the extent permitted by applicable law, the free website and its illustrative content are provided on an "as is" and "as available" basis without additional warranties as to accuracy, completeness, availability, fitness for a particular purpose or a particular commercial result. This clause does not remove any warranty or duty that applicable law does not allow us to exclude.

9. Liability and rights that are preserved

Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability or remedy that cannot lawfully be excluded or restricted. Nothing prevents a complaint to a regulator, removes an applicable personal-data right, or excuses a statutory duty.

Subject to the preceding paragraph, and only to the extent lawful and reasonable in the circumstances, we will not be liable for indirect or consequential loss arising from the free website. Subject to the same limits, we exclude loss of profit, revenue, business opportunity, anticipated savings and goodwill arising from reliance on the website's general or illustrative content, whether such loss is direct or indirect.

A stated website liability amount has not been set. Until counsel reviews and records a figure, no invented cap is published. Liability is limited only to the extent permitted by applicable law, and no clause is intended to operate beyond what the law allows. The limitation does not apply to a separate paid engagement, which is governed by its own agreement, or to liabilities that cannot lawfully be limited.

No limitation in this clause is intended to operate beyond what applicable law permits. A statement that use is at your own risk does not mean you waive a right that the law protects. Independent and mandatory duties remain with the party on whom the law imposes them.

10. Business-user responsibility for unlawful misuse

Where you use the site on behalf of a business and these terms form a binding agreement, that business is responsible for third-party claims and reasonable, properly incurred defence costs to the extent directly caused by its unlawful misuse of the site or its knowing submission of material that infringes another person's rights. This clause does not transfer liability for our negligence, breach of law, wrongdoing or breach of our obligations to you.

We will give prompt notice of a relevant claim, allow reasonable participation in its defence, mitigate loss and not agree a settlement imposing obligations on you without your agreement, not to be unreasonably withheld. Mandatory legal protections and any applicable reasonableness test apply. This clause is not intended as a consumer indemnity.

11. Intellectual property and feedback

Website materials are protected only to the extent that applicable rights subsist. Rights belong to us or the relevant licensors and rights holders. Some materials are AI-generated or AI-assisted; their inclusion does not establish exclusive ownership of every element. Third-party and open-source licence terms continue to apply.

You may offer non-confidential feedback. We may consider it without a duty to adopt it or pay compensation unless separately agreed. This permission does not transfer your pre-existing intellectual property, authorise publication of personal or confidential information, or create a general model-training licence.

12. Privacy and acceptable use

Personal-data handling is described in the Privacy Notice and Cookie and Local Storage Notice. Those notices are disclosures, not blanket consent to every processing activity. Optional marketing consent is separate from responding to an enquiry. Applicable signed data-processing terms take precedence for processing carried out under a customer agreement, without overriding mandatory rights.

13. Changes, suspension and severability

Updated terms will identify their effective date and apply prospectively. We will obtain fresh agreement where required for a material contractual change. We will not use a website update to change an existing signed contract or remove accrued rights. We may restrict unlawful or abusive access using proportionate measures.

If a provision is unenforceable, it will be severed to the extent legally permissible; the rest continues only where it can operate fairly and lawfully. A delay in enforcing a right does not by itself waive it.

14. Governing law and disputes

These terms and disputes relating to the free website are governed by Singapore law, except where mandatory law requires otherwise. Subject to such mandatory rights, the Singapore courts have exclusive jurisdiction. A legal contact address is not yet published. This does not prevent urgent relief, a statutory complaint or another remedy available by law.

An effective date and last-updated date have not been set. Version: 1.0. These pages are draft notices for the current preview and are not a counsel-approved publication.